Page 101 - Bilancio Sostenibilità Ratti 2020_en

Ratti Group
Sustainability report 2020

Stakeholders and the process both dimensions (influence/interest).
of involvement Table 11 shows:
Ratti’s long-term strategies and action plans l the principal categories of stakeholder;
are also defined with the goal of meeting the l the themes felt to be priorities;
expectations of the various stakeholders, with l the activities involving listening, dialogue and
whom Ratti launched a number of initiatives consultation held during the year.
involving debate and dialogue in 2020.
In order to work towards achieving the goal
The Group’s key stakeholders were identified of greater involvement, in 2019 an “abstract”
by the heads of the various corporate functions booklet was produced for the first time,
during the drafting of the sustainability containing the most significant topics from
report containing the DNF in 2017, and were the 2019 Sustainability Report.
reconfirmed during the 2020 process of This document, which was conceptualised with
involvement. the aim of making information more easily usable
and more immediately readable, so that the
The heads of the various corporate functions document itself could be distributed more widely,
expressed a precise evaluation of the influence was also produced for the 2020 DNF.
of stakeholders on Ratti’s activities and
stakeholders’ interest in Ratti. Involving the main stakeholders has allowed the
Ratti Group to establish a productive dialogue as
Stakeholders were considered to be important well as relationships involving solid cooperation, in
if they had been evaluated as above average for which no critical issues are reported.

TABLE 11 – LIST OF THE MAIN DIALOGUE INITIATIVES WITH STAKEHOLDERS AND THE KEY TOPICS DISCUSSED

Stakeholder Argomenti chiave ed eventuali criticità Principali iniziative di dialogo
Controlling shareholder Partnerships Joint working groups
(Marzotto Group)
Employees and partners Remote working training; management of the pandemic Informal meetings and institutional events organised ad hoc;
(managing hours, the internal rules in the fight against COVID-19, documents transmitted using Ratti’s internal communication tools
the introduction of social distancing bracelets)
Competitors Innovation of processes in terms of sustainability Participation in regional round table meetings and trade associations

Suppliers Collaborative relationships focusing on the sustainability Sales meetings and company visits;
of the process and the product; audits in accordance with SA8000.
Ratti noted a critical issue regarding suppliers’ response Joint projects on specific topics related to sustainability
times to the self-assessment questionnaires, as well as
the transmission of the documentation concerning
the various certifications.
Customers and licensors Monitoring of the supply chain and partnerships Sharing information on Ratti’s various sustainability activities through
newsletters and the YouTube channel;
sending the abstract of the 2019 Sustainability Report to the biggest
customers;
direct involvement by sending out the materiality questionnaire used
to produce the new matrix published in the 2020 Report (20 customers
from various market areas were involved and 11 questionnaires were
received).
Presentation of the Group’s sustainable activities through direct
meetings with customers or through videoconferences;
joint participation in workshops and round table meetings;
presentation of the sustainable product offer through the collections,
the Tessuteca and sustainable textiles.
Schools and universities Cooperation on innovation processes Work-school alternation programmes;
training programmes with possible recruitment by Ratti at the end of
the process

100