Page 6 - Bilancio Sostenibilità Ratti 2020_en

Ratti Group
Letters from the Chairman and from the CEO 5

Letters from the Chairman and from the CEO

Letter from the CEO
In producing this, our fourth sustainability report, we have
started with projects carried out as well as with objectives
reached because these speak of us, our talent and our
creativity, defining both style and character. These are
all concrete facts which speak about our reality and our
contribution to responsible development in a moment of
significant emergency and in the face of new scenarios which
we are making a great effort to redefine.
This work started four years ago with a process of listening
which required – at both Group and individual level –
everyone to be aware of their role and never lose faith in what
they do. Ratti is a concrete example of a company showing
Letter from the Chairman resilience in integrating sustainability into its strategies,
I write this letter introducing our latest sustainability report at and in continuing to invest in technology, in the new digital
a moment in history that cannot be ignored. 2020 was a year frontier and the process of digitalisation, with the aim of
in which it had become clear that looking after people was improving our daily lives.
central to the future of the business, obliging us to think about
creating new ways of working together and communicating Writing this letter today gives one a feeling of speaking about
with our customers. a world that no longer exists. Certainly the consequences
of the pandemic are clear to everyone. Ratti will make every
This is why, within the Guanzate premises, we dealt with effort, including through its retraining programmes, to limit the
uncertainty with great determination, organising ourselves in social impact of adjusting to the new conditions.
order to safeguard operations, ensuring the health and safety Throughout the year, looking after our employees, paying
of our colleagues was a top priority. It would, therefore, be attention to their health and developing their skills has been
unthinkable to write and speak today of the future if we did at the forefront of every decision we have taken.
not view people and the context in which they work as central. This, together with our understanding of the current situation,
has represented an input used to enrich our present and our
It is this wealth of knowledge, talent and creativity through future, orienting our strategy and our operational processes in
which the firm lives and, as such, must be protected so that it a way that responds to the change and its digitalisation
can continue to shape ideas and offer services of the highest and reacting, in this way, to the needs and expectations of
quality. society and the market.
In our report you will find examples of situations which reveal Based on this premise, our report not only bears witness to
our need to consider sustainability and its implementation to the dynamism and expression of the activities we carry out
be of central importance, not as an abstract idea but in our but, at the same time, it is also an account of the commitment
daily activities. The sustainability of the future is dependent and practical focus we have applied to our Group’s work and
on the development and use of digital technology and on a mission.
significant change to our ways of thinking and producing.
Although we are facing a big challenge, the objective –
From now on it will be important to listen vigilantly, to keep ambitious though it is – represents a huge opportunity that is
alive the energy of motivation and dialogue so we can pushing us to bring into play all our creativity and ingenuity.
continue to express creativity and produce beauty with the In this way we can face this challenge with foresight and
same passion, dedication and perseverance that has always responsibility, assessing our choices before continuing on a
distinguished us. journey that has made us strong and confident together.
Donatella Ratti Sergio Tamborini