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THE CRITERIA OF THIS REPORT |  GRI CONTENT INDEX









                                           GRI 416 – CUSTOMER HEALTH AND SAFETY 2016

                                          GRI 103: Management approach disclosures 2016

                103-1    Explanation of the material topic   Chapter 3, paragraph 3.2 A commitment anchored in the most advanced
                         and its Boundary         standards; paragraph 3.4 A virtuous circle of good practices, box
                                                  “Commitment to protect the environment and the safety of the
                                                  end-customer”
                                                  Chapter 6 paragraph 6.1 The governance structure of the Group
                                                  Chapter “The criteria of this Report”, paragraphs “Methodological note”
                                                  and “The analysis of materiality”

                103-2    The management approach and   Chapter 3, paragraph 3.2 A commitment anchored in the most advanced
                         its components           standards; paragraph 3.4 A virtuous circle of good practices, box
                                                  “Commitment to protect the environment and the safety of the
                                                  end-customer”
                                                  Chapter 6 paragraph 6.1 The governance structure of the Group

                103-3    Evaluation of the management   Chapter 3, paragraph 3.2 A commitment anchored in the most advanced
                         approach                 standards; paragraph 3.4 A virtuous circle of good practices, box
                                                  “Commitment to protect the environment and the safety of the
                                                  end-customer”
                                                  Chapter 6 paragraph 6.1 The governance structure of the Group

                                              GRI 416: Topic-specific disclosures 2016

                416-2    Incidents of non-compliance     No cases of non-compliance were reported in 2021.
                         concerning the health and safety
                         impacts of products and services

                                           GRI 419 - SOCIOECONOMIC COMPLIANCE 2016


                                          GRI 103: Management approach disclosures 2016

                103-1    Explanation of the material topic   Chapter 6, paragraph 6.2 The bodies and the instruments that monitor
                         and its Boundary         corporate ethics;
                                                  Chapter “The criteria of this Report”, paragraphs “Methodological note”
                                                  and “The analysis of materiality”

                103-2    The management approach and   Chapter 6, paragraph 6.2 The bodies and the instruments that monitor
                         its components           corporate ethics

                103-3    Evaluation of the management   Chapter 6, paragraph 6.2 The bodies and the instruments that monitor
                         approach                 corporate ethics


                                              GRI 419: Topic-specific disclosures 2016

                419-1    Non-compliance with laws and   At 31 December 2021, there were no significant fines or non-financial
                         regulations in the social and   penalties deriving from lack of compliance with laws or regulations.
                         economic area













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